# INTERNAL_ERROR — 500 Internal Server Error

# 500 Internal Server Error

An unexpected error occurred on the server.

## Category

`server_error`

## Retryable?

**Yes.** Retry with exponential backoff: 1s, 2s, 4s, up to a maximum of 30s. If the error persists, contact support with the `requestId`.


## Error Codes

Each code below is an anchor. The `type` URI on a problem-detail response points straight at it, so
dereferencing `type` lands on the exact code rather than the top of this page.

### SERVER_ERROR

An unexpected server fault. Emitted by the Marketfront service for the same condition the gateway reports as `INTERNAL_ERROR`.

**What to do:** Retry with backoff. If it persists, quote the `traceId` from the response to support.

## Example

```json
{
  "type": "https://developer.gett-tech.com/errors/INTERNAL_ERROR",
  "title": "Internal Server Error",
  "status": 500,
  "detail": "An unexpected error occurred.",
  "instance": "/v1/marketfront/orders/place",
  "requestId": "req_abc123",
  "timestamp": "2026-03-11T14:30:00.000Z",
  "errorCode": "INTERNAL_ERROR",
  "errorCategory": "server_error",
  "retryable": true
}
```